Contact Masterbuilt®

We look forward to assisting you. The best way to reach us is by completing the form below.

Europe business hours are Monday to Friday, 09:00 to 17:00 (GMT+1 and GMT+2).
We aim to respond to your request within 48 business hours. However, during periods of high demand, it may take up to 5 business days to receive a response. We appreciate your patience during these times.
Submitting multiple requests could further delay response times.
If you are inquiring about your order status, please be aware that due to high demand, our shipping times are currently longer than usual.
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Customer Information

First Name *

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Product Information

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Model Number *

The model number should be located on the back of your unit on the manufacturer's label.

Date of Purchase *

Place of Purchase

Have you registered your product?

Yes

Reason for Inquiry

Problem *

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Additional Information

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