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Customer Support
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Troubleshooting
Got a question? Need a helping hand? We've got you covered.
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Warranty
View the warranty details of your Masterbuilt BBQ or smoker.
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Product Manuals
Didn't think you needed it? Threw it out? Thought so. Don't worry, it happens.
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Product Registration
Protect your investment. Register your Masterbuilt product.
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Contact Us
We're always around if you need. Submit a request, and we'll get you back up and running.
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How-to's to Get You Going.
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How To Connect your Gravity Series® to the Masterbuilt App
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How To Update Your Masterbuilt Grill or Smoker
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How to Season Your Masterbuilt Gravity Series® 800 Griddle
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How to Set Up Your Griddle on the Masterbuilt Gravity Series® 800 Griddle
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Understanding the Gravity Series® Grill + Smoker Charcoal Hopper
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Grill Comparison | Masterbuilt Gravity Series® 560 vs 1050
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How To Use the Masterbuilt Digital Charcoal Smoker
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How to Control Temperature on the Masterbuilt Digital Charcoal Smoker
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How to Clean Your Masterbuilt Smoker
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How to Clean Your Masterbuilt Smoker
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How to Pair and Connect Your Masterbuilt Bluetooth Digital Electric Smoker to the App
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How to Make Homemade Jerky